Tuesday, July 14, 2009

Today is Tuesday. You know what that means.

Today is Tuesday.
You know what that means.
We're gonna have a special guest!!

You may have seen today's special guest on the news, but this is just too good not to pass it on.

This guy (Dave Carole) and his band (Sons of Maxwell) were flying on United Airlines. One of the other passengers saw the baggage handlers throwing guitars out of the baggage compartment. They belonged to the guy. Sure enough, his Taylor guitar was broken. He tried for about a year to get United Airlines to repair...Nor Replace...just pay for the repair. he got absolutely no where.

SO, he wrote a song about the experience and posted it on You Tube. It became an overnight sensation. Even CNN and MSNBC heard about it and did a commentary on it. Of course United Airlines THEN offered to pay for the guitar after it received a LOT of negative feedback. The guy told them that it was too late for that and if they wanted to do anything, just take the money they would have used and donate it to a charity of their choice.

Since then, I believe he has received offers from guitar manufacturers to repair and even replace his guitar at no charge.

United says they are using the song for training purposes to improve their customer service. HAHA.

Anyway, today's special guest is his video. He posted it about a week ago and already has over 2 million views! If you are interested, after the video I am also posting the CNN clip.

Have a great day.....and if you're traveling, don't forget....United breaks Guitars!




2Thinks said...

This is unbelievably hysterical. I have not seen it before or heard it- probably b/c I watch zilcho television and don't subscribe to the newspaper. I don't know how you find this stuff. I picture you sitting over there somewhere scrolling through You Tube table of contentses. But it sure makes me laugh a lot over here.

samurai said...

That was really cool. I chuckled out loud... almost enough for a Dr Pepper to nose emergency, but not quite.

Thank you for sharing that.

Chatty Kelly said...

Love, love, love it! I posted it to my twitter account, because it was so great!!!

My ADHD Me said...

Haha. I just read one of the comments left on this song.
The song is called United Breaks Guitars, the comment said..

Next week's headlines:


Sue J. said...

"A unique learning opportunity...."

If I ever go back into PR, I'll have to remember that one.

The tune is unbelievably catchy. It's almost too bad they had to waste a radio-worthy melody on this campaign. But, I'm sure some producer is out there ready to sign these guys to something big. (Sort of like Daniel Powter's story when he was made huge by American Idol for the "Bad Day" song.)

Liked your choice today!

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My ADHD Me said...


Edie said...

I LOVE this!! That was so good. I had to laugh at the baggage handlers in the background using the guitar like a machine gun. LOL!

Ummm that Matthew guy must be an engineer. :)

HisPrincess said...

Hmmmm. I think that Matthew bloke makes even LESS sense than you! I read every word...at least YOU are funny and entertaining!

Life is too short!

Chatty Kelly said...

I can't believe you don't have more comments because this was so funny to me. LOVED IT!

Greg C said...

I actually loved the song as well as the message. It is a shame what you have to go through to get customer service these days.

Pinkshoelady said...

Hey Friend,
I loved this!
I heard about it on the news but had not seen the video or heard the whole song.

Thanks for posting. It's too bad that this is the only way to get good customer service these days.

It used to be that the pen was mightier than the sword...now I think its the video camera!
love ya

Irritable Mother said...

Well, that's ONE way to get better customer service! LOL

Edie said...

Hi my funny friend! Glad you stopped by my blog to say hi.

I had a dream yesterday that a fire truck pulled up in my driveway and I thought it was you and CK coming to visit (with you driving of course). Turned out to be some untrustworthy people that I don't even know.

Been having some strange dreams lately. :)

Edie said...

Oh... I hope you got some sleep. :)